Privacy Policy – Goalxcity

Effective Date: April 19, 2025

At Goalxcity, your privacy and the protection of your personal information are of utmost importance to us. This Privacy Policy outlines how we collect, use, store, and protect the information you provide when visiting or interacting with our website. It is our priority to ensure transparency and compliance with data protection laws while delivering a safe and secure online experience.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect both personal information and non-personal information from you in a variety of ways, including:

Personal Information:

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (processed through secure third-party gateways)

  • Account login credentials (if applicable)

Non-Personal Information:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Referral source

  • Pages visited and time spent on the site

  • Click behavior and interactions

We collect this data through forms, cookies, analytics tools, and direct communication such as emails or customer support chats.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To process and fulfill orders accurately

  • To send order confirmations, shipping updates, and customer service notifications

  • To improve our website’s functionality, user experience, and performance

  • To personalize your shopping experience based on preferences and behavior

  • To send promotional emails, special offers, and marketing communications (only with your consent)

  • To comply with legal obligations and protect against fraud and unauthorized access

We do not sell, rent, or trade your personal information to third parties.

3. Cookies and Tracking Technologies

Our website uses cookies, beacons, and similar technologies to enhance your browsing experience. These cookies help us:

  • Understand how users interact with our site

  • Remember your preferences and login sessions

  • Analyze site traffic using tools like Google Analytics

  • Serve relevant advertisements based on your interests

You may disable cookies through your browser settings, but this may limit your ability to use certain features of the site.

4. Third-Party Services

We may use third-party platforms to facilitate payments, process analytics, and deliver marketing content. These third parties may have access to limited personal data only to perform their specific functions, and they are obligated not to disclose or use the information for any other purpose.

Examples include:

  • Payment processors (e.g., PayPal, Stripe)

  • Shipping and logistics providers

  • Email marketing services

  • Google Ads and Facebook Pixel (for advertising purposes)

All partners are carefully selected and comply with relevant data privacy regulations.

5. Data Security

We implement industry-standard security measures, including SSL encryption, firewalls, and secure data storage protocols, to protect your information from unauthorized access, alteration, disclosure, or destruction.

Despite our efforts, no method of data transmission or electronic storage is 100% secure. We encourage users to protect their own information by using strong passwords and logging out of accounts after use.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data, including:

  • The right to access or request a copy of your personal information

  • The right to update or correct inaccuracies

  • The right to delete your data (“right to be forgotten”)

  • The right to restrict or object to data processing

  • The right to withdraw consent for marketing communications at any time

To exercise these rights, please contact us using the information provided below.

7. Children’s Privacy

Our website is not intended for use by individuals under the age of 13. We do not knowingly collect or solicit personal information from children. If we become aware that a child has submitted information to us, we will take appropriate steps to delete it immediately.

8. Retention of Data

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, and reporting requirements. Once no longer needed, data is securely deleted or anonymized.

9. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any updates will be posted on this page with a revised “Effective Date” at the top. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Your continued use of our site after any changes to this Privacy Policy constitutes your acceptance of those changes.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please feel free to contact us:

📞 Hotline: 850-856-7170
📧 Email: Info@goalxcity.com
📍 Address: 4332 Woodside Circle, Gretna, Florida, United States

Thank you for trusting Goalxcity. Your privacy matters to us.