Shipping Policy – Goalxcity

Effective Date: April 19, 2025

At Goalxcity, we are committed to providing our customers with a seamless and reliable shipping experience. We understand how important it is for your orders to arrive safely and on time. That is why we have developed a detailed shipping policy to ensure transparency, accuracy, and customer satisfaction.

1. Shipping Destinations

We currently offer shipping services to customers within the United States and select international locations. If you are unsure whether we ship to your country or region, please reach out to our support team before placing your order.

2. Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation. You will receive an email notification once your order has been shipped.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional time in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.

3. Shipping Methods and Delivery Times

We partner with trusted carriers such as USPS, UPS, and FedEx to ensure your products are delivered safely and efficiently.

Estimated delivery times:

  • Standard Shipping (3-7 business days)

  • Expedited Shipping (2-3 business days)

  • Overnight Shipping (1 business day) – available for domestic U.S. orders only.

Delivery times may vary depending on your location and chosen shipping method.

4. Shipping Rates and Fees

Shipping charges for your order will be calculated and displayed at checkout based on the weight of your items, your selected shipping method, and destination.

From time to time, we may offer free shipping promotions. Be sure to subscribe to our newsletter or check our homepage for the latest deals and offers.

5. Order Tracking

Once your order has shipped, you will receive a confirmation email that includes a tracking number. This number allows you to monitor the status of your shipment online through the carrier’s website. Please allow up to 48 hours for the tracking information to become available.

6. International Shipping

For international orders, delivery times may vary widely depending on destination and customs clearance procedures. Additional customs duties, taxes, and fees may apply and are the responsibility of the customer. We recommend checking with your local customs office for more information prior to placing your order.

7. Incorrect or Incomplete Address

It is the customer’s responsibility to provide accurate shipping information. Goalxcity is not responsible for delays or losses due to incorrect or incomplete shipping addresses. If you notice an error in your shipping details, please contact us immediately so we can make the necessary adjustments before the order is shipped.

8. Lost or Damaged Packages

If your package is lost during transit or arrives damaged, please contact us within 7 days of the expected delivery date. We will open an investigation with the shipping carrier and provide a replacement or refund as appropriate.

9. Delivery Delays

Unforeseen events such as severe weather, natural disasters, or carrier-related issues may result in unexpected shipping delays. While we will do our best to keep you informed, Goalxcity cannot be held liable for such delays that are beyond our control.

10. Change of Shipping Policy

We reserve the right to update or modify our Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review this page regularly to stay informed of any updates.

For any questions or further assistance regarding our shipping policy, please feel free to contact us:

📞 Hotline: 850-856-7170
📧 Email: Info@goalxcity.com
📍 Address: 4332 Woodside Circle, Gretna, Florida, United States

Thank you for shopping with Goalxcity – where quality and service come together.