Sales Policy – Goalxcity

Effective Date: April 19, 2025

At Goalxcity, we are committed to providing a seamless, trustworthy, and satisfying shopping experience for all our customers. This Sales Policy outlines the terms and conditions that apply to the purchase and sale of products through our website. By making a purchase on our platform, you agree to comply with this policy.

We believe in building long-term relationships with our customers through clear policies, reliable service, and consistent communication.

1. Product Availability

All products listed on Goalxcity are subject to availability. We strive to keep our inventory updated in real-time; however, in the rare case that a product becomes unavailable after your purchase, we will notify you immediately and offer alternative options or a full refund.

Limited edition or promotional items may have restricted quantities and are available on a first-come, first-served basis.

2. Order Processing

Orders are typically processed within 1–2 business days of confirmation. You will receive an email notification once your order is successfully placed and another when your items are shipped.

Please ensure that all billing and shipping information provided is accurate to avoid delays. Goalxcity is not responsible for shipping errors caused by incorrect address input.

3. Pricing and Promotions

All prices on our website are listed in USD and are subject to change without prior notice. Promotions, discounts, and special offers are valid only during their advertised timeframes and cannot be applied retroactively.

If a pricing error is discovered after an order has been placed, we reserve the right to cancel the order and issue a full refund, or offer the item at the correct price with your consent.

4. Payment Terms

We accept secure payments via major credit/debit cards, PayPal, and digital wallets. Orders will not be processed until full payment is received and verified. For more information, please refer to our Payment Policy.

All transactions are encrypted and processed through trusted third-party gateways to ensure your safety and data protection.

5. Taxes and Duties

Applicable sales tax will be calculated at checkout based on your shipping address and local tax laws. For international orders, customs duties, VAT, or import taxes may apply, which are the responsibility of the customer.

Goalxcity is not liable for any additional charges incurred during international shipping.

6. Shipping and Delivery

We offer various shipping options based on your location and order value. Delivery times may vary depending on the shipping method chosen and external factors such as carrier delays or customs clearance.

For complete details, refer to our Shipping Policy.

7. Cancellations and Modifications

Orders can be modified or canceled within 12 hours of placement, provided they haven’t been processed or shipped. After this window, cancellations are not guaranteed. Please contact our support team immediately if you wish to make changes.

8. Returns and Refunds

We accept returns within 14 days of delivery, provided items are unused and in original condition. Certain items are non-returnable due to hygiene or customization. Refunds are issued to the original payment method once the returned item is inspected.

Please see our Refund and Return Policy for full guidelines.

9. Resale Prohibition

Products purchased from Goalxcity are intended for personal use only. Unauthorized resale, redistribution, or bulk purchasing without prior agreement is strictly prohibited and may result in cancellation of orders or restriction of access to our services.

10. Customer Responsibilities

By placing an order with Goalxcity, you confirm that:

  • All information provided is accurate and up-to-date

  • You are of legal age to make a purchase

  • You are not purchasing products for illegal or unauthorized use

  • You understand and agree to abide by all policies related to the transaction

11. Policy Updates

Goalxcity reserves the right to modify this Sales Policy at any time. Changes will be effective immediately upon posting on this page. We recommend reviewing our policies regularly to stay informed.

Continued use of our website after any updates indicates your acceptance of the new terms.

Contact Us

If you have any questions regarding this Sales Policy or need support with an order, please contact us:

📞 Hotline: 850-856-7170
📧 Email: Info@goalxcity.com
📍 Address: 4332 Woodside Circle, Gretna, Florida, United States

Thank you for choosing Goalxcity. We are honored to serve you and look forward to your continued trust.