Payment Policy – Goalxcity

Effective Date: April 19, 2025

At Goalxcity, we strive to create a secure, transparent, and user-friendly shopping environment for every customer. This Payment Policy outlines the accepted payment methods, processing terms, security measures, and related conditions to ensure clarity and confidence in every transaction.

By placing an order through our website, you agree to the terms set forth in this policy.

1. Accepted Payment Methods

We offer a wide range of secure and convenient payment options to meet your needs:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover

  • Digital Wallets: Apple Pay, Google Pay, PayPal

  • Bank Transfers: Available for select bulk or corporate orders (contact us for details)

  • Buy Now, Pay Later Services: (Coming soon)

  • Gift Cards and Store Credit: Redeemable at checkout

All transactions are processed in USD (United States Dollars) unless otherwise stated.

2. Secure Payment Processing

All payment transactions are handled through industry-standard SSL (Secure Socket Layer) encryption to ensure your data is protected at all times. We work with trusted third-party payment gateways that are PCI DSS compliant, guaranteeing the highest level of security for your sensitive payment information.

We do not store full credit card details on our servers.

3. Payment Authorization

Once a payment method is selected and you proceed to checkout, your payment will be authorized and captured at the time of purchase. For orders made using debit or credit cards, you may see a temporary hold placed on your account by your bank.

In the event that your payment is declined or flagged for potential fraud, we reserve the right to request additional verification or cancel the order.

4. Order Confirmation

After successful payment, you will receive an email confirmation detailing your order summary and payment receipt. Please retain this email for your records. If you do not receive a confirmation within a few minutes, kindly check your spam or promotions folder, or contact us directly.

5. Sales Tax and Additional Charges

Applicable state and local sales taxes will be added to your order at checkout, based on your shipping address and local tax laws. International orders may be subject to customs duties, VAT, or import taxes, which are the responsibility of the customer.

Goalxcity is not responsible for any additional fees imposed by third parties or financial institutions.

6. Failed or Pending Transactions

If a transaction fails or remains in a pending state, we recommend the following:

  • Verify your card details and billing address

  • Ensure your account has sufficient funds

  • Contact your bank for approval if flagged

  • Try a different payment method

If issues persist, please reach out to our customer support team for prompt assistance.

7. Refunds and Returns

For details regarding returns, exchanges, and refunds, please refer to our Return & Refund Policy. Approved refunds will be issued back to the original payment method within 5–10 business days, depending on your financial institution’s processing time.

8. Subscription Payments (If Applicable)

If you subscribe to recurring services or products, your card will be billed automatically based on the frequency of the subscription plan. You will be notified in advance of any changes in pricing or billing cycles, and you may cancel your subscription at any time through your account dashboard or by contacting our team.

9. Currency Conversions

If you are ordering from outside the United States, your payment provider may convert your payment to your local currency. Goalxcity is not responsible for currency conversion fees or exchange rate differences.

10. Fraud Prevention and Verification

To protect our customers and our business from fraudulent activities, all transactions are subject to verification and risk analysis. We may contact you for additional information or documentation before confirming or shipping your order.

Failure to provide accurate or verifiable information may result in order cancellation.

11. Changes to Payment Policy

Goalxcity reserves the right to update or modify this Payment Policy at any time without prior notice. Any changes will be posted on this page and take effect immediately upon publication. We recommend reviewing this policy regularly to stay informed.

If you have any questions or concerns regarding our payment methods or processes, feel free to contact us directly:

📞 Hotline: 850-856-7170
📧 Email: Info@goalxcity.com
📍 Address: 4332 Woodside Circle, Gretna, Florida, United States

Thank you for choosing Goalxcity. We are committed to providing a safe, smooth, and secure shopping experience for all our customers.